Carefree Pools, Inc.

P.O. Box 699

Highwood, IL 60040

  847.432.0710

F. A. Q.

Q. How long is the pool/spa building process start to finish?

The design and drawings phase take approximately 2 weeks. Permitting is individual to each village, but many will issue a permit in 2-4 weeks. The average project takes 6-8 weeks in construction time. Projects with more elaborate features will take longer.

Q. How much disruption to my home or yard can I expect?

Landscaping and any impending structures will be removed for excavation and construction, but the impact to your living space will be minimal as the majority of the work is outside. All jobs sites will be protected with fencing. our crews are respectful os the homeowner, their property, as well as the surrounding neighborhood. Each jobsite is cleaned of extraneous debris daily.

Q. Do you subcontract any part of your work?

On larger projects we do subcontract excavation. Pools on upper an upper level in a building we may subcontract the stainless steel work or spa containment metals. Any part of our work that is subcontracted, our supervisors tightly control quality and scheduling.

Q. Who will oversee my project?

We use a system of multiple layers of accountability. Excavation, shotcrete, and plaster always have one of our owners on site leading the crew. There is a foreman on each site daily running the job and reporting to one of the company owners. Additionally, there will also be a daily site visit by an owner to oversee and check in with each foreman.

Q. Do you build pools during winter months?

Yes, we do. We are able to excavate in the winter, and will tent and heat the work space to keep the project going through inclement or freezing weather.  One of the advantages to winter construction is that you will be swimming in the spring.

Q. What professional organizations or certifications do you have?

  • Association of Pool and Spa Professionals (APSP)
  • National Builder's Council
  • Genesis 3 Design group (Gold Member)
  • Swimming Pool Subcommittee of the American Concrete Institute
  • Consumer Product Safety Committee, US Government
  • American National Standards Institute
  • Association of Professional Waterscape Designers

Q. Do you offer a warranty on your work?

We provide both labor and mechanical warranties.

Q. What type of aftercare do you offer?

Our service division will handle anything from weekly maintenance to repairs over the lifetime of your pool. We have a variety of service plan options or are happy to customize a plan to meet your needs. We have been in business since 1952 and have been serving multiple generations of customers since then. We look forward to serving you and your family for years to come.